ServiceNow SecOps Flow Designer Specialist

We are looking for a ”ServiceNow SecOps Flow Designer Specialist” who will offer service to a multinational pharmaceutical company as a member of the Cyber Intelligence & Security Operations team.

🌐 Sant Cugat (Barcelona)

TASKS 🚀:

  • Working collaboratively to improve security response and automation capabilities using ServiceNow SecOps.
  • Perform tasks including design, implementation, and maintenance of workflows in ServiceNow SecOps Flow Designer.
  • Provide ServiceNow development assistance to customers including, but not limited to, platform configuration, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
  • Answer technical and application configuration questions.
  • Coordinate with internal IT and Business to understand requirements and rationale behind changes to existing functionality, as well as new functionality to be deployed.
  • Provide proactive resolution of operational problems reported by ServiceNow users.
  • Build and support the integration of 3rd party systems with ServiceNow; MID server, web services (SOAP and REST), email, and other relevant integration technologies.
  • Create and maintain API and data integration between ServiceNow and other services.
  • Transform and maintain data between ServiceNow and other systems.
  • Utilize scripting tools and ServiceNow functionality to automate tasks within ServiceNow.
  • Deploy update sets to the production environment following defined change control processes.
  • Contribute to the company’s overall ITSM and Cybersecurity roadmap.
  • Assist in troubleshooting ServiceNow upgrades, patching, and release management.
  • Working in close collaboration with the team members and stakeholders to deliver and implement technology solutions in support of the business objectives to enhance security processes.
  • Understand the company’s framework and follow defined processes. Ensure compliant documentation requirements and guarantee its production as required according to the SOPs and working instructions.

SKILLS 🤹:

  • +3 years of experience providing similar services.
  • Programming experience in languages like JavaScript.
  • Solid understanding of:
    • ServiceNow ecosystem.
    • ServiceNow Flow Designer.
    • Web Services (SOAP and REST)
  • Knowledge of Databases and Query languages (like SQL).
  • Certifications:
    • CSA – System Administrator Certification (mandatory)
    • SecOps – Security Operations Fundamentals (mandatory)
    • Flow Designer Fundamentals (mandatory)
    • Integration Hub Essentials (plus)
    • CAD – Certified Application Developer or any Certified implementation Specialist (plus)
  • Softskills: Analytical thinking | good communication | problem-solving | results-oriented | agility and teamwork skills
  • Fluent English (spoken & written).

SCHEDULE 🕘:

  • From monday to friday: 08 am to 17 pm / 09 am to 18 pm (flexible)
  • During COVID – Full-time remote.
  • After COVID – Mandatory minimum 2 days of office work.

CONDITIONS 🌱:

  • Permanent contract.
  • Food expenses and Ticket restaurant included in office hours.
  • Flexible compensation plan (free of income tax) where we provide you with medical insurance, public transport ticket and childcare check.
  • Discounts on physiotherapy center and gym network.
  • Training catalogue.

Are you interested?
Apply for information.

 

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